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This page is created to help visitors with problems they get on this site. Here are a lot of answers to common problems.


I can't login!?

Weird, this site is designed for Google Chrome or Firefox. Try to visit using one of these browsers.

What is a Captcha?

A captcha is a tool to protect Pokemon Plasma against bots.

I forgot my password. What do I do?

You can request your password again using the 'Forgot your password' page. If that fails, you can also contact Pokemon Plasma through the contact page.

How can I get Gold?

You can buy gold in the Plasma Shop. We only accept payments through PayPal.

I found a bug! What should I do?

Send a message to an Administrator, make sure to report the bug as well as possible!

Is this site safe?

Yes, this site is safe. We do everything to protect the data of our members.

What is a Premium account?

You can get a Premium account trough the Plasma Shop. The advantages of a premium account are:

  • More space in messages inbox and events.
  • More race and steal opportunities.
  • More wheel of fortune attempts per day.
  • You can fight against each other.
  • Pokemon center time is decreased.
  • 5% more EXP.
  • No ads.
  • And a lot more!